Banking Services in Spain Katia 5 de September, 2023 Advertising How often do you use online banking or banking apps? Daily Weekly Monthly Rarely Never What are the primary banking services you use most frequently? Advertising Checking account Savings Credit card Loans or mortgages Investments Other (please specify) How would you rate the overall customer service experience at your bank in Spain? Advertising Excellent Good Satisfactory Poor Terrible Have you considered switching banks in the last 12 months? Yes No What would be the primary reason for you to consider switching banks in Spain? High fees and charges Poor customer service quality Lack of online services or mobile app Better offers or benefits at another bank Other reason (please specify) Do you trust banks in Spain to protect your personal financial information? Yes, completely Yes, to some extent Not sure No, to some extent No, not at all What is your opinion on the regulatory policies in the Spanish banking sector? Adequate Overregulated Underregulated No opinion Have you used fintech services or digital banks in Spain? Yes No What is the worst bank in Spain? Banco Santander CaixaBank Banco Sabadell Bankia ING Banco Popular Bankinter Kutxabank Openbank Bank of Spain Deutsche Bank Spain Banco Cooperativo Español Banco Mediolanum Bankoa What is the best bank in Spain? Banco Santander CaixaBank Banco Sabadell Bankia ING Banco Popular Bankinter Kutxabank Openbank Bank of Spain Deutsche Bank Spain Banco Cooperativo Español Banco Mediolanum Bankoa ResultsVote
